Daily Archives: May 14, 2018

The Experience Is A Brand’s Most Important Product
14 05-2018
The Experience Is A Brand’s Most Important Product

In a time when companies like Apple and Tesla continuously raise the bar for consumer experience, Donny Makower of RED Interactive advocates looking at brands through the eyes of the customer Take a walk through any electronics store and...

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For Better Blended Retail, Purpose Needs To Outshine Tech
14 05-2018
For Better Blended Retail, Purpose Needs To Outshine Tech

Retail columnist Winston Wright looks at The Phluid Project’s purposeful, community-oriented approach to retail at its gender-free NYC store NOTE: This column has a particular perspective to it, so I’m introducing and collaborating with an amazing colleague, Jane Lauterback....

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Designing User Experiences That Prioritize Humanity
14 05-2018
Designing User Experiences That Prioritize Humanity

Christina Janzer, Slack’s Head of Research, describes how her team designs human-centric user experiences (and reveals her favorite emoji) before joining us at our CXI 2018 conference on May 18 There’s a generation of professionals who are more accustomed...

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