Category Archives: Social Media

How To Build The Netflix Of Home Fitness
10 10-2017
How To Build The Netflix Of Home Fitness

Tom Cortese explains how Peloton aims to utilize the power of Web 2.0 to marry the comfort of home fitness to the high-energy engagement of celebrity-run classes. At PSFK 2017, Peloton COO and Co-Founder Tom Cortese spoke about how Peloton...

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The 5 Social Media Customer Service Stats You Must Know
10 10-2017
The 5 Social Media Customer Service Stats You Must Know

June 29th, 2016 In partnership with Edison, I did a lot of research into the science of complaint when working on my new book, Hug Your Haters. One of the most important thrusts of that research is around customer...

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7 B2B Brands Using Instagram the Way You’re Supposed To
10 10-2017
7 B2B Brands Using Instagram the Way You’re Supposed To

October 9th, 2017 Instagram is a fantastic platform for B2B marketers. It provides a space for making new connections in almost any industry, at almost any stage in their development. With more than 600 million users, it’s a gold...

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