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3 Ways Businesses Are Incorporating Assisted Self-Service With Chat
11 04-2018
3 Ways Businesses Are Incorporating Assisted Self-Service With Chat

Companies are optimizing their services and growing their businesses by offering customers chat-based assistance for immediate needs Today’s consumers don’t have time for less-than-optimal services—in fact, according to PSFK’s 2018 chat survey, 41% of customers now use chat applications...

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Why Businesses Should Strive To Be More Beautiful
15 03-2018
Why Businesses Should Strive To Be More Beautiful

Alan Moore describes why he has made it his life’s mission to help businesses discover their own unique beauty Emerson said that beauty gets us out of surfaces and into the foundations of things. In 2016 I published ‘Do Design....

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How Home Cooking Trends Will Change Grocery & Restaurant Businesses
07 02-2018
How Home Cooking Trends Will Change Grocery & Restaurant Businesses

Chef Nicholas Morgenstern of the eponymous NYC ice cream parlor chats with PSFK about evolving preferences in the ways consumers buy, cook and consume food Nicholas Morgenstern, founder and owner of Morgenstern’s—a new take on the traditional ice cream...

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