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[New report] The New In-Home Buying Experience
18 04-2018
[New report] The New In-Home Buying Experience

This PSFK research paper explores how brands are implementing in-home consultations, reinventing the purchasing journey and going above and beyond customer service expectations. From expert assessments to virtual consultations and on-demand services, brands are seizing the opportunity and enabling...

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[New report] The Out-Of-Home Entertainment Experience
18 04-2018
[New report] The Out-Of-Home Entertainment Experience

This PSFK research paper gives an overview on the out-of-home entertainment industry, examining new ways brands are leveraging emerging technologies, community and storytelling to create immersive experiences and maximize engagement for their audiences. Published April 2018 Source link

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Optimizing The Digital Insurance Experience
13 04-2018
Optimizing The Digital Insurance Experience

This PSFK research paper identifies how property and casualty insurance companies and startups are finding innovative ways to create customer-centric digital platform experiences that optimize the insurance plan search, application and approval process, as well as overall management for...

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