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3 Ways Businesses Are Incorporating Assisted Self-Service With Chat
11 04-2018
3 Ways Businesses Are Incorporating Assisted Self-Service With Chat

Companies are optimizing their services and growing their businesses by offering customers chat-based assistance for immediate needs Today’s consumers don’t have time for less-than-optimal services—in fact, according to PSFK’s 2018 chat survey, 41% of customers now use chat applications...

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Incorporating Cloud-Based Solutions For Investment Banking
08 03-2018
Incorporating Cloud-Based Solutions For Investment Banking

In our Digital Banking Playbook with Microsoft, PSFK examines how banks are improving efficiency and risk management with cloud technology With high regulatory scrutiny and growing complexity in managing risk, it is an unprecedented time for the financial industry....

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