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You’ve Got 24 Hours to Respond to Customers on Social Media
23 01-2018
You’ve Got 24 Hours to Respond to Customers on Social Media

January 23rd, 2018 Social media isn’t just a way to promote your business. It also provides an avenue for interacting directly with customers and addressing customer questions and complaints. Sites like Twitter, Facebook, Instagram, and many others have changed...

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Is Our Social Media Terminology About to Change?
11 01-2018
Is Our Social Media Terminology About to Change?

January 11th, 2018 “She does social media,” is the go-to introduction my friends bestow on me at parties. In 2018, in a world where many of my millennial friends have more captivating Instagram accounts than me, this introduction sound...

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Your Brand Can Manage Change with Help from Social Media
19 12-2017
Your Brand Can Manage Change with Help from Social Media

December 19th, 2017 There’s one constant in business, and in social media marketing in particular: Change is inevitable. And while change is often in the long-term interest of a company, it can also cause myriad issues for employees in...

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